Concierge and Security Services

Introducing our most accommodating concierge staff, trained to assist with every request to the best of their ability. Providing a high-end customer service approach to our security services from the smallest details to the things that matter to your residents, guest and clients the most. They are equipped to handle it all with ease. Not only are they dedicated to their needs in a timely manner, but ensures every day is a memorable and safe experience on your property, office or corporate building.

 

The following services are provided:                           

· Opening doors

· Screening visitors

· Monitor Security System

· Log, Audit, and Distribute packages

· Provide and distribute information to residents and guests

· Provide resident/guest access control

· Enforce rules

· Act as a go-between for residents and management, when management is not on-site

· Assist telephone & cable installers and other trades people

· Supervise move-ins and move-outs

· Regulate visitor parking

· Respond to fire and other emergency alarms

· Patrol common areas, including parking and amenities

· Write daily shift reports and incident reports to log all common area problems and other unusual occurrences.

 

Those are just a few services that are provided when using our concierge or our Security Services, any other services can be added to contract based on customer needs.

Courtesy Patrol and Security

Services

 

We have established specific security officer and Patrol procedures that are incorporated into General Orders and Post Orders tailored for each contract. We also have an extensive system of quality control and quality management programs to ensure consistent, high quality services. 

 

Our services not only include armed, unarmed security and Taser Certified personal, we communicate with our clients to access particular needs and concerns, then tailor a plan of action  and scope of work that address those specific concerns, as well as other suggestive measures.  

· Physical Uniformed Guards (Armed/Unarmed/Taser Certified)

· Physical Plain Clothed Specialist

· Patrol Services

· Vehicle Patrols

· Foot Patrols

· Fire Watch Detail

· Events Security

· Retail Stores

· Executive Protection

· Crowd Control

· Property Transport Protection

· Security Surveys/Assessments

· Card Fingerprinting

· Construction Site Surveillance

Fingerprinting and Fees

We are an authorized Card Fingerprinting provider with certified technicians. No information regarding your criminal history is given to M-1 Solutions, Inc.

 

Services and Fees

 

  • Card Prints: $10.00 (No Admin Fee charges)

We accept  Major credit cards (Visa and MasterCard) with a $2.50 merchant processing fee, no personal checks are accepted.

 

What’s Needed

 

  • Valid Driver's license or driver license issued by another state.

  • United States passport or unexpired foreign passport.

  • Certificate of United States citizenship or naturalization.

  • Alien registration card-United States Military identification card.

  • Identification issued by state or local Government.

Hours of Operation

 

Monday thru Friday

10:00am — 4:00pm

Except Federal Observed Holidays

 

by Appointment Only

980-218-9144

 

 

© 2018 Main-One (M-1) Solutions, Inc.

758 Tyvola Road, Charlotte, NC 28217

Office: (980) 218-9144 ♦ FX: (980) 218-9135